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CCFCU Member Tips
 
Top Tips for ATM use
Tip 1: NEVER disclose your PIN to anyone, whether it be family members, the credit union staff or police.
Tip 2: Do not use obvious and guessable numbers for your PIN, like your date of birth.
Tip 3: Be aware of anything that looks unusual or suspicious about the ATM. If the ATM appears to have any attachments to the card slot or keypad, do not use it. Check for unusual instructions on the display screen and for suspicious blank screens. If you suspect the ATM has been interfered with, proceed to another ATM and inform the financial institution.
Tip 4: Avoid ATMs which have messages or signs fixed to them indicating that the screen directions have been changed, especially if the message is posted over the card reader. Banks and other ATM owners will not put up messages directing you to specific ATMs, nor would they direct you to use an ATM that has been altered.
Tip 5: If you feel the ATM is not working normally, press the Cancel key and withdraw your card and then proceed to another ATM, reporting the matter to your financial institution.
Tip 6: Never force your card into the card slot.
Tip 7: Keep your printed transaction record so that you can compare your ATM receipts to your monthly statement.
Tip 8: Don’t hurriedly complete an ATM transaction, and make sure to carefully secure your card and cash in your wallet, handbag or pocket before leaving the ATM.
Tip 9: Regularly check your account balance and bank statements and report any discrepancies to Cornerstone immediately.
Check 21

What does the term “Check 21” mean?

In October 2004, the Check Clearing for the 21st Century Act – or Check 21 – changed the way checks are cleared in today’s financial world.

What does Check 21 mean to me?

In addition to increased security and less cost associated with check processing, Cornerstone members will experience much faster processing of checks via the use of a “substitute check.”

How does Check 21 work?

As its legal equivalent, the actual check is “replaced” by an electronic image, which is then immediately transferred for clearance. The new way in which Check 21 allows for check clearing will result in less “lag time” between when a check is written and when it is processed against your checking account funds.

Where can I learn more about Check 21?

A Cornerstone member services representative will be happy to answer your additional questions about Check 21 today!

Identity Theft:
What You Should Know
Identity thieves are good at what they do because they work hard at it. To keep even the most motivated identity thief from wrongfully obtaining your information, here are a few helpful hints to remember.
  • Monitor your bank statements every month
  • Order your credit report twice a year and check for discrepancies…immediately correct any mistakes by written request**
  • Shred all paperwork with identifying information before throwing it away…the best thing to do is buy a cross-cut shredder, or use scissors to cut papers in strips top to bottom
  • Be aware of when new or renewed credit cards should arrive in the mail
  • Use fictitious words (and NOT your mother’s maiden name) as passwords on all accounts
  • Do your homework…ask doctors, banks, etc. what they do with your personal information and how they dispose of it
  • Do not put your phone number or social security number on checks
  • Install firewall and anti-virus software on your computer
  • Submit credit card information on the Internet ONLY if it is encrypted on a secure site…check for the “closed padlock” symbol in the bottom corner of the screen
  • Do not give personal or account information over the phone
**You could be eligible for a free credit report from each of the three credit reporting agencies:
Equifax www.equifax.com 1-800-685-1111
Experian www.experian.com 1-888-397-3742
TransUnion www.transunion.com 1-800-916-8800

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