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Disclosure
Statements:
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In consideration
of Cornerstone Community Federal Credit Union providing You
with access to OASIS, Our Online Account Status and Information
System, You agree to the terms of this Agreement and accept
the liabilities listed. "You" and "Your(s)"
means each person who receives this Agreement. "We",
"Us", and "Our(s)" mean Cornerstone Community
Federal Credit Union or anyone to whom the Credit Union transfers
its rights under this Agreement.
The following terms and conditions govern the manner in which
Cornerstone Community Federal Credit Union will provide OASIS
Home Banking and Bill Payment Services to You:
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Member Service Information
A Credit Union Representative is available at 1-800-488-6481
or 716-434-1592 between the hours of 8:00 am to 7:00 pm weekdays.
After hours, on weekends and on holidays, calls are answered
by a voice mail system. We will respond to Your questions as
soon as possible. E-mail questions may be sent to: oasis@cornerstonecommunityfcu.org.
Mail may also be addressed to:
Cornerstone Community Federal Credit Union
Attn: OASIS Home Banking and Bill Pay
P.O. Box 830
Lockport, NY 14095
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Conditions
of Electronic Funds Transfer Services:
As an Electronic Fund User, You agree to abide by the rules
and regulations, as they may be amended from time to time by
Us relating to the use of OASIS Services. These include but
are not limited to:
- Protecting Your Security Code: The Security
Code issued to
You is confidential and should not be disclosed to third parties
or recorded on or with any documentation. You are responsible
for safekeeping Your Security Code. You agree not to disclose
or otherwise make Your Security Code available to anyone not
authorized to sign on Your accounts. If You authorize anyone
to use Your Security Code, that authority shall continue until
You specifically revoke such authority by notifying the Credit
Union.
You understand that any joint owner You authorize to use a
Security Code may withdraw or transfer funds from any of Your
accounts. If You fail to maintain the security of the Security
Code and the Credit Union suffers a loss, We may terminate
Your EFT services immediately.
- Joint Accounts: We may follow all instructions
given to OASIS by the account holder. If any of Your accounts
accessed under this Agreement are joint accounts, all joint
owners, including any authorized users, shall be bound by
this Agreement and, alone and together, shall be responsible
for all EFT transactions to or from any share and savings
or loan accounts as provided in this Agreement. Each joint
account owner, without the consent of any other account owner,
may, and hereby is authorized by every other joint account
owner to, make any transaction permitted under this Agreement.
Each joint account owner is authorized to act for the other
account owners, and the Credit Union may accept orders and
instructions regarding any EFT transaction on any account
from any joint account owner.
- Indemnification: You agree to indemnify
and hold Us harmless from any costs or damages which We sustain
as a result of carrying out Your instructions in a reasonable
manner.
- Insufficient Funds: In the event any checking
(share draft) account is overdrawn, We may at Our option,
clear the overdrafts(s) by transferring monies from other
funds that may be available in related accounts. You will
be responsible for all costs of collecting the amounts You
owe under this Agreement, including but not limited to, reasonable
attorney's fees.
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Services
From a personal computer via the Internet, You can: access
Your Credit Union account; review Your balances; transfer funds
within Your account; pay bills; review historical transactions;
make loan payments or take an advance on Your line of credit
loan; transfer funds between accounts that You are joint on
and have set up for OASIS access; and send e-mails to Cornerstone
Community FCU's Member Service Department.
You authorize Us to utilize Integrasys to provide the Services
to You on Our behalf.
Payment of taxes or court directed payments via the Services
is prohibited.
We reserve the right to refuse to make any payment and/or transfer.
Funds will arrive at Your targeted Merchant and/or Account
as close as reasonably possible to the date designated by You
in Your payment and/or transfer instruction (Payment Date).
Subject to the terms and conditions of this Agreement, You authorize
Us, and any third party acting on Our behalf, to choose the
most effective method to process Your payment and/or transfer,
including, without limitation, electronic, paper or some other
draft means. For each properly instructed payment to an eligible
Merchant and/or transfer to a targeted Account You will receive
a transaction confirmation number (Confirmation Number).
The Payment Date indicated by You must always be a Business
Day (as defined below). If it is not, the Payment Date will
be deemed to be the first Business Day after the date indicated.
UNLESS YOU RECEIVE A CONFIRMATION NUMBER, WE SHALL NOT BE LIABLE
FOR ANY FAILURE TO MAKE A PAYMENT AND/OR TRANSFER, INCLUDING
ANY FINANCE CHARGES OR LATE FEES INCURRED AS A RESULT. IT IS
ALSO IMPORTANT THAT THE PAYMENT DATE BE ON OR BEFORE THE MERCHANT
DUE DATE, NOT THE LATE DATE, AND, SINCE THE TIME FOR US TO PROCESS
YOUR PAYMENT VARIES ACCORDING TO THE PARTICULAR MERCHANT, YOU
MUST BECOME FAMILIAR WITH THE PAYMENT PROCESSING TIME FOR EACH
MERCHANT YOU DESIRE TO PAY, AND ALLOW THE APPROPRIATE NUMBER
OF BUSINESS DAYS BETWEEN THE DAY YOU INPUT YOUR PAYMENT INSTRUCTION
AND THE PAYMENT DATE. SUBJECT TO THE LIMITATION DISCUSSED BELOW,
IF YOU FOLLOW THE PROCEDURES DESCRIBED IN THIS AGREEMENT FOR
PAYMENTS, AND YOU ARE ASSESSED A PENALTY OR LATE CHARGE, WE
WILL REIMBURSE YOU FOR THAT LATE CHARGE UP TO A MAXIMUM OF THIRTY
DOLLARS ($30.00). WE MAY REQUEST THAT YOU PROVIDE
THE NECESSARY BACKGROUND DOCUMENTATION TO US FOR REVIEW. IN
THE EVENT THAT YOU DO NOT ADHERE TO THE OBLIGATIONS SET FORTH
IN THIS AGREEMENT, OR YOU SCHEDULE A PAYMENT LESS THAN THE NUMBER
OF BUSINESS DAYS BEFORE THE DUE DATE REQUIRED FOR A PARTICULAR
MERCHANT, YOU WILL BEAR FULL RESPONSIBILITY FOR ALL PENALTIES
AND LATE FEES AND WE WILL NOT BE LIABLE FOR ANY SUCH CHARGES
OR FEES. THE SERVICE ASSUMES NO LIABILITY FOR THE LATE POSTING
OR MISAPPLICATION OF PAYMENT ONCE FUNDS ARE RECEIVED BY MERCHANTS.
THIS ABSENCE OF LIABILITY, HOWEVER, DOES NOT PRECLUDE SERVICE
FROM WORKING TO RESOLVE THESE TYPES OF ISSUES WHEN THEY ARISE.
IF REQUIRED WE WILL BE RESPONSIBLE FOR PROVIDING PROVISIONAL
CREDIT IF PAYMENT DISPUTES THIS ACTION.
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Limitation
of Service: Under no circumstances will We be liable
if We are unable to complete any payments and/or transfers initiated
in a timely manner via the Services because of the existence
of any one or more of the following circumstances:
- You do not obtain Confirmation at the timeYou initiate a
payment and/or transfer.
- The designated Account does not contain sufficient funds
to complete the payment and/or transfer.
- You have closed the designated Account.
- We have identified You as a credit risk and have chosen
to
- make all payments and/or transfers initiated by You via
the Services utilizing a paper, as opposed to electronic,
method, or
- to terminate Your subscription to the Services.
- The Services, Your equipment, the software, or any communications
link is not working properly and You know or have been advised
by Us about the malfunction before You execute the transaction.
- You have not provided Us with the correct information for
those Merchants to whom You wish to direct payment or Accounts
to which You wish to make a transfer.
- The Merchant mishandles or delays handling payments sent
by Us.
- Circumstances beyond Our control (such as, but not limited
to, fire, flood, or interference from an outside source) prevent
the proper execution of the transaction and We have taken
reasonable precautions to avoid these circumstances.
WE ARE NOT RESPONSIBLE FOR ANY OTHER LOSS, DAMAGE OR INJURY,
WHETHER CAUSED BY YOUR EQUIPMENT OR SOFTWARE, THE SERVICES,
OR ANY TECHNICAL OR EDITORIAL ERRORS CONTAINED IN OR OMISSIONS
FROM ANY USER GUIDE/BROCHURE RELATED TO THE SERVICES. WE SHALL
NOT BE RESPONSIBLE FOR ANY DIRECT, INDIRECT, SPECIAL OR CONSEQUENTIAL
DAMAGE ARISING IN ANY WAY OUT OF THE INSTALLATION, USE OR MAINTENANCE
OF YOUR EQUIPMENT, SOFTWARE OR THE SERVICES, EXCEPT WHERE THE
LAW REQUIRES A DIFFERENT STANDARD.
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Payment
Cancellation/Modification: Except for those transfers
which are completed immediately, You may cancel or modify a
payment and/or transfer up to 2:00 p.m. Eastern Time (ET) the
same Business Day You schedule for payment and/or transfer.
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Limits on
OASIS Transactions: Under Federal Reserve Regulation
D, the Federal Reserve System has ruled that an institution must
limit the number of transfers on non-transaction accounts. The
Federal Reserve System interprets a transaction account to be
the Primary Savings and/or Checking (Share Draft) accounts. If
You wish to make transfers from other accounts, You will only
be permitted 6 transfers per month. We have established an aggregate
daily withdrawal/transfer limit of $15,000 through OASIS. No more
than 20 transactions may be performed in any 24-hour period.
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Statements:
All payments and/or transfers made via OASIS will be listed
on Your monthly account statements that You receive from Us.
Business Days: Cornerstone Community FCU's
business days are Monday through Friday excluding most legal
holidays. Access to OASIS is offered 24 hours a day, 7 days
a week.
New Services: We may, from time to time, introduce
new services or enhance the existing Services. We shall notify
You of the existence of these new or enhanced services. By using
these services when they become available, You agree to be bound
by the obligations concerning these services, which will be
sent to You.
Care of Your Security Code: You agree that
You will not give your Security Code, or make it available,
to any other person. If You believe that Your Security Code
has been lost or stolen, or that someone has made payments and/or
transfers using Your Security Code without Your permission,
notify Us IMMEDIATELY by phone any time during Member Service
hours or send an electronic message through OASIS.
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Your Liability
for Unauthorized Payments: If You believe that Your PIN
has been lost or stolen, notify Us IMMEDIATELY in order to keep
Your possible losses down. If You notify Us within two (2) business
days after You learn of the loss or theft, You can lose no more
than $50 if someone used Your Security Code without Your permission.
If You do NOT notify Us within two (2) business days after
You learn of the loss or theft of Your Security Code, and We
can prove that We could have prevented someone from using your
Security Code if You had told Us in time, You could lose as
much as $500.00.
Contact Us as soon as possible at either the address or telephone
number listed prior if You think that a payment and/or transfer
listed on Your statement of account is in error or if You need
more information about a payment and/or transfer listed on the
statement. We must hear from You no later than 60 days after
You received the first statement on which the problem or error
appeared. If You do not notify Us within 60 days after the statement
was mailed to You, You may lose the total amount of money if
We can prove that We could have stopped someone from taking
the money if You had told Us in time.
Immediate notification helps Us protect You and Your account
from unauthorized transactions. Late notice or no notice subjects
You to losses ranging from under $50 to unlimited losses. If
a good reason (such as a hospital stay or a long trip) prevented
You from telling Us, We may at Our discretion, extend the time.
When You call or write Us, You must:
- Tell Your name and User ID.
- Describe the payment and/or transfer You are unsure about
(Merchant Name, Account information, Transaction Date, Transaction
Amount) and explain as clearly as You can why You believe
it is an error or need more information. If possible, please
provide Us with the Confirmation Number for such transaction.
- Tell Us the dollar amount of the suspected error. If You
tell Us orally, or by using the OASIS e-mail, We may require
that You send Your complaint in writing within 10 business
days. We will tell You the result of Our investigation within
10* business days after We receive Your complaint and will
correct any OASIS error promptly. If We need more time, We
may take up to 45** days to investigate the complaint or question.
If We decide to do this, We will credit Your Account within
10* business days after we hear from you, for the amount You
think is in error in order that You may have the use of the
money during the time it takes to complete Our investigation.
If We ask You to put Your question or complaint in writing
and We do not receive it within 10 business days, We may not
credit Your Account.
- If We decide that there was no error, We will send You a
written explanation within 3 business days after We have completed
the investigation, and within 10 business days of the date
of such explanation, We will debit Your account of the amount
previously credited to You for use during the time We took
to complete Our investigation. You may ask for copies of documents
used during Our investigation.
* If You give notice of an error within 30 days after You make
the first deposit to Your account, We will have 20 business
days instead of 10 business days.
** If You give notice of an error within 30 days after You make
the first deposit to Your account, a notice of an error involving
a transaction initiated outside the U.S., its possessions and
territories, We will have 90 days instead of 45 days to investigate.
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Disclosure
of Account Information to Third Parties: We will only
disclose information to third parties about Your Accounts:
- When it is necessary for completing payments and/or transfers;
- In order to comply with a government agency or court order;
or
- If You give us Your written permission.
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Fees:
OASIS Non-Usage Fee: If you do not access OASIS (home banking
or home banking with Bill Pay) for two (2) consecutive months,
you will be charged a $7 non-usage fee. All accounts are reviewed
at month-end. If the OASIS account continues not to be accessed,
the monthly non-usage fee will be charged until the OASIS account
is closed at the end of six (6) consecutive months of non-usage.
You will pay all monthly charges from a designated Checking
(Share Draft) Account. In the event of Your failure to timely
pay Us, You authorize Us to effect an automatic transfer from
one of Your other accounts by electronic, paper or other means.
In the event We must process an OASIS Bill Pay transaction
that would overdraw Your account, (if, for example, there are
insufficient funds or overdraft fees in Your designated accounts
and no other funds are available to be transferred) the transaction
will result in a negative balance in Your designated account.
In such event, We will still charge the total cost of the transaction,
including any service charges, (i.e. insufficient funds) to
You. In the event of repetitive overdrawing of Your account,
We reserve the right to suspend Your subscription to OASIS Bill
Pay services. This suspension may be without prior notice to
You. If Your subscription is suspended, transactions which were
previously initiated may still continue to be processed unless
canceled and confirmation of such cancellation is provided as
specified below. Suspension will be handled by the OASIS Member
Service area and all inquiries and correspondence relating thereto,
including requests for reinstatement should be directed to OASIS
Member Service. In the event Your subscription is suspended,
We will notify You by mail to Your listed address. With respect
to any overdrawn amount, You agree to reimburse Us within fourteen
(14) days after notice is sent to You, for any funds We have
already paid to one or more of Your designated Merchants which
We were unable to recover by debit to the Merchant or charge
to You.
If You do not pay any amount owed to Us when due, You agree
to pay interest on the unpaid balance at the rate of 15% per
annum, or 1.25% per month (or the maximum rate allowed by applicable
law, if less). In the event that Your claim or debt has to be
referred to a third party for collection, You agree, to the
extent permitted by law, to pay all costs and fees incurred
in collecting the outstanding balances, including reasonable
attorneys' fees and court costs.
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Fee Schedule:
You agree to pay Us the fees as published by Us from time to time.
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Termination:
- We reserve the right to terminate Your use of the Services,
in whole or in part, at any time without prior notice based
on the following conditions: upon Your default or failure
to satisfy the terms of this Agreement; and/or upon adverse
reevaluation of Your credit worthiness. If Your account is
terminated by Us, You will be given notice in writing. Termination
will not relieve You of any obligation to repay any sums owed.
- You may cancel Your subscription to OASIS Home Banking with
or without Bill Pay service by notifying Us in writing. You
will be responsible for all payments and/or transfers You
have requested prior to termination and for all other charges
and/or fees incurred.
- BE SURE TO CANCEL ALL OUTSTANDING PAYMENT AND/OR TRANSFER
ORDERS BEFORE CANCELLING YOUR SUBSCRIPTION. WE WILL NOT BE
LIABLE FOR PAYMENTS AND/OR TRANSFERS NOT CANCELLED OR MADE
DUE TO YOUR ACTIONS RELATED TO SERVICE TERMINATION.
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Amendments:
These Terms and Conditions, the OASIS User Guide and
applicable OASIS fees may only be altered or amended by Us. In
such event, We shall send a notice to You at Your listed address
or transmit notice of the alteration or amendment over the OASIS
e-mail service. Your use of OASIS services following receipt of
such notice constitutes acceptance of such alterations or amendments.
Disputes: In the event of a dispute regarding
OASIS, You and We agree to resolve this dispute by looking to
these Terms and Conditions. These Terms and Conditions shall
supersede any and all other representations made by You or Our
employees.
Governing Law: This Agreement is governed
by the Bylaws of Cornerstone Community FCU, the federal laws
and regulations of the United States Government, the laws and
regulations of the State of New York and local clearinghouse
rules as amended from time to time. Any disputes regarding this
Agreement shall be subject to the jurisdiction of the courts
in the county in which the credit union resides.
Enforcement: You are liable to Us for any
loss, cost or expenses we incur resulting from Your failure
to follow this Agreement. You authorize Us to deduct any such
loss, costs or expenses from Your account without prior notice
to You. If We bring a legal action to collect any amount due
under or to enforce this Agreement, We shall be entitled, subject
to applicable law, to payment of reasonable attorney's fees
and costs, including fees on any appeal, bankruptcy proceeding,
and any post-judgment collection actions.
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