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Disclosure
Statements:
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Click
here to download the application
This Electronic Funds Transfer Agreement is the contract which
covers your and our rights and responsibilities concerning the
electronic funds transfer ("EFT") services offered
to you by Cornerstone Community Federal Credit Union ("Credit
Union"). In this Agreement, the words "you" and
"yours" mean those who sign the application or account
card as applicants, joint owners, or any authorized users. The
words "we," "us," and "our" mean
the Credit Union. The word "account" means any one
or more share and share draft accounts you have with the Credit
Union. Electronic funds transfers are electronically initiated
transfers of money from your account through the electronic
funds transfer services described below. By signing an application
or account card for EFT services, signing your Card, or using
any service, each of you, jointly and severally, agree to the
terms and conditions in this Agreement and any amendments for
the EFT services offered.
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1. EFT Services. If approved, you may conduct
any one or more of the EFT services offered by the Credit Union.
a. ATM Card. If approved, you may use your
Card and PIN (Personal Identification Number) in automated teller
machines of the Credit Union, NYCE, STAR, Cirrus, CU24, the
Exchange networks, and such other machines or facilities as
the Credit Union may designate. At the present time, you may
use your Card to:
- Make deposits to your share and share draft accounts.
- Withdraw funds from your share and share draft accounts.
- Transfer funds from your share and share draft accounts.
- Obtain balance information for your share and share draft
accounts.
- Access your Line of Credit account.
- Make POS (Point-of-Sale) transactions with your Card and
PIN (Personal Identification Number) to purchase goods or
services at POS terminals that carry NYCE, STAR, Cirrus, CU24,
the Exchange network logo(s).
- Cash checks against available balance in your share draft
account.
The following limitations on the frequency and amount of ATM
transactions may apply:
- There is no limit on the number of cash withdrawals you
may make in any one day.
- You may withdraw up to a maximum of $505.00 in any one day,
if there are sufficient funds in your account.
- There is no limit on the number of POS transactions you
may make in any one day.
- You may purchase up to a maximum of $505.00 from POS terminals
per day, if there are sufficient funds in your account.
- For security purposes, there are other limits on the frequency
and amount of transfers available at ATMs.
- You may transfer up to the available balance in your accounts
at the time of the transfer.
- Foreign deposits not to exceed $5,000.00 per day.
- These limits may be reduced to $202.00 when our system goes
offline due to technical difficulty.
- See Section 2 for transfer limitations that may apply to
these transactions.
Because of the servicing schedule and processing time required
in ATM operations, there may be a delay between the time a deposit
(either cash or check) is made and when it will be available
for withdrawal.
b. VISA Check Card. You may use your Card
to purchase goods and services from participating merchants.
If you wish to pay for goods or services over the Internet,
you may be required to provide card number security information
before you will be permitted to complete the transaction. You
agree that you will not use your Card for any transaction that
is illegal under applicable federal, state, or local law. Funds
to cover your Card purchases will be deducted from your share
draft account. If the balance in your account is not sufficient
to pay the transaction amount, the credit union will pay the
amount and treat the transaction as a request to transfer funds
from other deposit accounts, approved overdraft protection accounts
or loan accounts that you have established with the Credit Union.
If you initiate a transaction that overdraws your Account, you
agree to make immediate payment of any overdrafts together with
any service charges to the Credit Union. In the event of repeated
overdrafts, the Credit Union may terminate all services under
this Agreement. You may use your Card and PIN (Personal Identification
Number) in automated teller machines of the Credit Union, NYCE,
STAR, Cirrus, Accel, CU24, the Exchange networks, and such other
machines or facilities as the Credit Union may designate. At
the present time, you may also use your Card to:
- Make deposits to your share and share draft accounts.
- Withdraw funds from your share and share draft accounts.
- Transfer funds from your share and share draft accounts.
- Obtain balance information for your share and share draft
accounts.
- Access your Line of Credit account.
- Make POS (Point-of-Sale) transactions with your Card and
PIN (Personal Identification Number) to purchase goods or
services at merchants that accept VISA.
- Order goods or services by mail or telephone from places
that accept VISA.
- Cash checks against available balance in your share draft
account.
The following limitations on the frequency and amount of VISA
Check Card transactions may apply:
- There is no limit on the number of VISA Check Card purchases
you make per day.
- Purchase amounts are limited to the amount in your account.
- There is no limit to the number of cash withdrawals you
may make in any one day from an ATM machine.
- You may withdraw up to a maximum of $505.00 in any one day
from an ATM machine, if there are sufficient funds in your
account.
- There is no limit on the number of POS transactions you
may make in any one day.
- You may purchase up to a maximum of $1505.00 from POS terminals
per day, if there are sufficient funds in your account
- For security purposes, there are other limits on the frequency
and amount of transfers available at ATMs.
- You may transfer up to the available balance in your accounts
at the time of the transfer.
- Foreign deposits not to exceed $5,000.00 per day.
- These limits may be reduced to $202.00 when our system goes
offline due to technical difficulty.
- See Section 2 for transfer limitations that may apply to
these transactions.
c. Curtis. If we approve Curtis for your accounts,
a separate PIN (Personal Identification Number) will be assigned
to you. You must use your PIN (Personal Identification Number)
along with your account number to access your accounts. At the
present time you may use Curtis to:
- Withdraw funds from your share and share draft accounts.
- Transfer funds from your share and share draft accounts.
- Obtain balance information for your share and share draft
accounts.
- Make loan payments from your share and share draft accounts.
- Determine if a particular item has cleared.
- Obtain tax information on amounts earned on share and share
draft accounts or interest paid on loan accounts.
- Check your account balance (example: primary share, share
draft, IRA's, certificates, etc. even your loan balance.)
- Make loan, credit card and mortgage payments.
- Transfer funds from one account to another.
- Make withdrawals from share accounts.
- Get an advance on your personal line of credit.
- Get current certificate and loan rates.
- Receive an estimated payment amount for a specific loan.
- Request a loan application by mail.
- Place a stop payment on a share draft.
- Request photocopies of drafts and more ...
Your accounts can be accessed under Curtis via a touch tone
telephone only. Curtis service will be available for your convenience
twenty-four (24) hours per day. This service may be interrupted
for a short time each day for data processing.
- There is no limit to the number of inquiries, transfers,
or withdrawal requests you may make in any one day.
- See Section 2 for transfer limitations that may apply to
these transactions.
The Credit Union reserves the right to refuse any transaction
which would draw upon insufficient funds, exceed a credit limit,
lower an account below a required balance, or otherwise require
us to increase our required reserve on the account. All checks
are payable to you as a primary member and will be mailed to
your address of record. The Credit Union may set other limits
on the amount of any transaction, and you will be notified of
those limits. The Credit Union may refuse to honor any transaction
for which you do not have sufficient available verified funds.
The service will discontinue if no transaction is entered after
numerous unsuccessful attempts to enter a transaction, and there
may be limits on the duration of each telephone call.
d. Preauthorized EFTs.
- Direct Deposit. Upon instruction of (i)
your employer or (ii) the Treasury Department or (iii) other
financial institutions, the Credit Union will accept direct
deposits of your paycheck or of federal recurring payments,
such as Social Security, to your all your account.
- Preauthorized Debits. Upon instruction,
we will pay certain recurring transactions from your share,
and share draft account.
See Section 2 for transfer limitations that may apply to these
transactions.
- Stop Payment Rights. If you have arranged
in advance to make regular electronic fund transfers out of
your account(s) for money you owe others, you may stop payment
of preauthorized transfers from your account. You must notify
us orally or in writing at any time up to three (3) business
days before the scheduled date of the transfer. We may require
written confirmation of the stop payment order to be made
within fourteen (14) days of any oral notification. If we
do not receive the written confirmation, the oral stop payment
order shall cease to be binding fourteen (14) days after it
has been made.
- Notice of Varying Amounts. If these regular
payments may vary in amount, the person you are going to pay
is required to tell you, ten (10) days before each payment,
when it will be made and how much it will be. You may choose
instead to get this notice only when the payment would differ
by more than a certain amount from the previous payment or
when the amount would fall outside certain limits that you
set.
- Liability for Failure to Stop Payment of Preauthorized
Transfers. If you order us to stop payment of a preauthorized
transfer three (3) business days or more before the transfer
is scheduled, and we do not do so, we will be liable for your
losses or damages.
e. Electronic Check Conversion/Electronic Returned
Check Fees. If you pay for something with a check or
share draft you may authorize your check or share draft to be
converted to an electronic fund transfer. You may also authorize
merchants to electronically debit your account for returned
check fees. You are considered to have authorized these electronic
funds transfers if you complete the transaction after being
told (orally or by a notice posted or sent to you) that the
transfer may be processed electronically or if you sign a written
authorization.
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2. Transfer
Limitations. For all share, Christmas Club and Money
Market accounts, no more than six (6) preauthorized, automatic,
telephone, or Internet transfers and withdrawals may be made
from each account to another account of yours or to a third
party in any month, and no more than three (3) of these six
(6) ay be made by check, draft, or access card to a third party.
If you exceed these limitations, your account may be subject
to a fee or be closed.
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3. Conditions
of EFT Services.
a. Ownership of Cards. Any Card or other device
which we supply to you is our property and must be returned
to us, or to any person whom we uthorize to act as our agent,
or to any person who is authorized to honor the Card, immediately
according to instructions. The Card may be repossessed at any
time at our sole discretion without demand or notice. You cannot
transfer your Card or account to another person.
b. Honoring the Card. Neither we nor merchants
authorized to honor the Card will be responsible for the failure
or refusal to honor the Card or any other device we supply to
you. If a merchant agrees to give you a refund or adjustment,
you agree to accept a credit to your account in lieu of a cash
refund.
c. Foreign Transactions. VISA
Purchases and cash withdrawals made in foreign countries and
foreign currencies will be debited from your account in U.S.
dollars. The conversion rate to dollars will be determined in
accordance with the operating regulations established by VISA
International. Currently the currency conversion rate used to
determine the transaction amount in U.S. dollars is generally
either a government-mandated rate or the wholesale rate in effect
the day before the transaction processing date, increased by
one percentage point. The currency conversion rate used on the
processing date may differ from the rate that would have been
used on the purchase date or cardholder statement posting date.
d. Security of Access Code. You may use one
or more access codes with your electronic funds transfers. The
access codes issued to you are for your security purposes. Any
codes issued to you are confidential and should not be disclosed
to third parties or recorded on or with the Card. You are responsible
for safekeeping your access codes. You agree not to disclose
or otherwise make your access codes available to anyone not
authorized to sign on your accounts. If you authorize anyone
to use your access codes, that authority shall continue until
you specifically revoke such authority by notifying the Credit
Union. You understand that any joint owner you authorize to
use an access code may withdraw or transfer funds from any of
your accounts. If you fail to maintain the security of these
access codes and the Credit Union suffers a loss, we may terminate
your EFT services immediately.
e. Joint Accounts. If any of your accounts
accessed under this Agreement are joint accounts, all joint
owners, including any authorized users, shall be bound by this
Agreement and, alone and together, shall be responsible for
all EFT transactions to or from any share and share draft or
loan accounts as provided in this Agreement. Each joint account
owner, without the consent of any other account owner, may,
and hereby is authorized by every other joint account owner
to, make any transaction permitted under this Agreement. Each
joint account owner is authorized to act for the other account
owners, and the Credit Union may accept orders and instructions
regarding any EFT transaction on any account from any joint
account owner.
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4. Fees
and Charges.
There are certain fees and charges for electronic funds transfer
services. From time to time, the charges may be changed. We
will notify you of any changes as required by applicable law.
If you use an ATM not operated by us, you may be charged a fee
by the ATM operator and by any national, regional, or local
network used in processing the transaction (and you may be charged
a fee for a balance inquiry even if you do not complete a fund
transfer). The ATM surcharge will be debited from your account
if you elect to complete the transaction or continue with the
balance inquiry.
a. ATM Card Fees.
- We do not charge for any POS transactions at the present
time.
- Replacement card fee of $5.00 per card.
- There will be an allowance of 3 withdrawals per month per
savings sub 1 account and per checking sub 1 account at all
ATM locations before a fee is assessed. Excluded are any ATM
machines located at our Branch locations which are totally
free for our ATM cardholder's usage. Any fees assessed the
account will be charged to your share draft account. If the
funds are unavailable, we will then automatically charge any
remaining accounts you have on deposit.
b. VISA Check Card Fees.
- We do not charge for any debit card purchases at the present
time.
- We do not charge for any POS transactions at the present
time.
- Replacement card fee of $5.00 per card.
- There will be an allowance of 3 withdrawals per month per
savings sub 1 account and per checking sub 1 account at all
ATM locations before a fee is assessed. Excluded are any ATM
machines located at our Branch locations which are totally
free for our ATM cardholders' usage. Any fees assessed the
account will be charged to your share draft account. If the
funds are unavailable, we will then automatically charge any
remaining accounts you have on deposit.
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5. Member
Liability. You are responsible for all EFT transactions
you authorize. If you permit someone else to use an EFT service,
your Card or your access code, you are responsible for any transactions
they authorize or conduct on any of your accounts. Tell us AT
ONCE if you believe your card has been lost or stolen or if
you believe someone has used your Card or access code or otherwise
accessed your accounts without your authority. Telephoning is
the best way of keeping your possible losses down. You could
lose all the money in your account (plus your maximum overdraft
line of credit). If a transaction was made with your Card or
Card number without your permission, and was either a VISA or
Interlink transaction, you will have no liability for the transaction,
unless you were grossly negligent in the handling of your account
or card. For all other EFT transactions, including ATM transactions
or if you were grossly negligent in the handling of your account
or card, your liability for an unauthorized transaction is determined
as follows.
If you tell us within two (2) business days you can lose no
more than $50 if someone used your Card without your permission.
If you do NOT tell us within two (2) business days after you
learn of the loss or theft of your Card, and we can prove we
could have stopped someone from using your Card without your
permission if you had told us, you could lose as much as $500.00.
Also, if your statement shows transfers that you did not make,
tell us at once. If you do not tell us within sixty (60) days
after the statement was mailed to you, you may not get back
any money lost after the sixty (60) days if we can prove that
we could have stopped someone from making the transfers if you
had told us in time. If a good reason (such as a hospital stay)
kept you from telling us, we will extend the time periods. If
you believe your Card has been lost or stolen or that someone
has transferred or may transfer money from your account without
your permission, call:
(800) 488-6481
(716) 434-2290
Fax: (716) 434-8297
www.cornerstonecommunityfcu.org
or write to:
Cornerstone Community Federal Credit Union
6485 S. Transit Road
Lockport, NY 14094
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6. Right to
Receive Documentation.
a. Periodic Statements. Transfers and withdrawals made through
any ATM or POS terminal, Debit Card transactions, audio response
transactions or preauthorized EFTs will be recorded on your
periodic statement. You will receive a statement monthly unless
there is no transaction in a particular month. In any case,
you will receive a statement at least quarterly.
b. Terminal Receipt. You will get a receipt at the time you
make any transaction (except inquiries) involving your account
using an ATM, POS terminal, or Debit Card transaction with a
participating merchant.
c. Direct Deposit. If you have arranged to have a direct deposit
made to your account at least once every sixty (60) days from
the same source and you do not receive a receipt (such as a
pay stub), you can find out whether or not the deposit has been
made by calling (800) 488-6481 or (716) 434-2290. This does
not apply to transactions occurring outside the United States.
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7. Account
Information Disclosure. We will disclose information
to third parties about your account or the transfers you make:
- As necessary to complete transfers;
- To verify the existence of sufficient funds to cover specific
transactions upon the request of a third party, such as a
credit bureau or merchant;
- If your account is eligible for emergency cash and/or emergency
card replacement services, and you request such services,
you agree that we may provide personal information about you
and your account that is necessary to provide you with the
requested service(s);
- To comply with government agency or court orders; or
- If you give us your written permission.
8. Business Days. Our business days are Monday
through Friday, excluding holidays.
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9. Credit
Union Liability for Failure to Make Transfers. If we
do not complete a transfer to or from your account on time or
in the correct amount according to our agreement with you, we
may be liable for your losses or damages. However, we will not
be liable for direct or consequential damages in the following
events:
- If, through no fault of ours, there is not enough money
in your accounts to complete the transaction, if any funds
in your accounts necessary to complete the transaction are
held as uncollected funds pursuant to our Funds Availability
Policy, or if the transaction involves a loan request exceeding
your credit limit.
- If you used your Card or access code in an incorrect manner.
- If the ATM where you are making the transfer does not have
enough cash.
- If the ATM was not working properly and you knew about the
problem when you started the transaction.
- If circumstances beyond our control (such as fire, flood,
or power failure) prevent the transaction.
- If the money in your account is subject to legal process
or other claim.
- If funds in your account are pledged as collateral or frozen
because of a delinquent loan.
- If the error was caused by a system of any participating
ATM network.
- If the electronic transfer is not completed as a result
of your willful or negligent use of your Card, access code,
or any EFT facility for making such transfers.
- If the telephone or computer equipment you use to conduct
audio response or electronic/PC transactions is not working
properly and you know or should have known about the breakdown
when you started the transaction.
- Any other exceptions as established by the Credit Union.
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10. Notices.
All notices from us will be effective when we have mailed them
or delivered them to your last known address in the Credit Union's
records. Notices from you will be effective when received by the
Credit Union at the address specified in this Agreement. We reserve
the right to change the terms and conditions upon which this service
is offered. We will mail notice to you at least twenty-one (21)
days before the effective date of any change. Use of this service
is subject to existing regulations governing the Credit Union
account and any future changes to those regulations. The following
information is a list of safety precautions regarding the use
of Automated Teller Machines (ATM) and Night Deposit Facilities.
- Be aware of your surroundings, particularly at night.
- Consider having someone accompany you when the ATM or night
deposit facility is used after dark.
- Close the entry door of any ATM facility equipped with a
door. Note that activity within an ATM is recorded by a surveillance
camera.
- If another person is uncomfortably close to you at the time
of your transaction, ask the person to step back before you
complete your transaction. If it is after the regular hours
of the financial institution and you are using an ATM, do
not permit entrance to any person you do not know.
- Refrain from displaying your cash at the ATM or night deposit
facility. As soon as your transaction is completed, place
your money in your purse or wallet. Count the cash later in
the safety of your car or home.
- If you notice anything suspicious at the ATM or night deposit
facility, consider using another ATM or night deposit facility
or coming back later. If you are in the middle of a transaction
and you notice something suspicious, cancel the transaction,
take your Card or deposit envelope, and leave.
- If you are followed after making a transaction, go to the
nearest public area where people are located.
- Do not write your personal identification number or code
on your ATM Card.
- Report all crimes to law enforcement officials immediately.
If emergency assistance is needed, call the police from the
nearest available public telephone.
- Please direct any comments or complaints regarding ATM security
to the Credit Union or the New York State Banking Department
at 212-618-6642.
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11. Billing
Errors. In case of errors or questions about electronic
funds transfers from your share and share draft accounts, telephone
us at the following number or send us a written notice to the
following address as soon as you can. We must hear from you
no later than sixty (60) days after we sent the FIRST statement
on which the problem appears. Call us at:
(800) 488-6481
(716) 434-2290
Fax: (716) 434-8297
www.cornerstonecommunityfcu.org
or write to:
Cornerstone Community Federal Credit Union
6485 S. Transit Road
Lockport, NY 14094
- Tell us your name and account number.
- Describe the electronic transfer you are unsure about, and
explain as clearly as you can why you believe the Credit Union
has made an error or why you need more information.
- Tell us the dollar amount of the suspected error.
If you tell us orally, we may require that you send us your
complaint or question in writing within ten (10) business days.
We will tell you the results of our investigation within ten
(10)* business days after we hear from you and will correct
any error promptly. If we need more time, however, we may take
up to forty-five (45)** days to investigate your complaint or
question. If we decide to do this, we will credit your account
within ten (10)* business days for the amount you think is in
error, so that you will have the use of the money during the
time it takes us to complete our investigation. If we ask you
to put your complaint or question in writing and we do not receive
it within ten (10) business days, we may not credit your account.
We will tell you the results within three (3) business days
of completing our investigation. If we decide that there was
no error, we will send you a written explanation. You may ask
for copies of the documents that we used in our investigation.
* If you give notice of an error within thirty (30) days after
you make the first deposit to your account, we will have twenty
(20) business days instead of ten (10) business days.
** If you give notice of an error within thirty (30) days after
you make the first deposit to your account, notice of an error
involving a point of sale transaction, or notice of an error
involving a transaction initiated outside the U.S. its possessions
and territories, we will have ninety (90) days instead of forty-five
(45) days to investigate.
NOTE: If the error you assert is an unauthorized VISA transaction,
other than a cash disbursement at an ATM, we will credit your
account within five (5) business days unless we determine that
the circumstances or your account history warrant a delay, in
which case you will receive credit within ten (10) business
days.
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12. Termination
of EFT Services. You may terminate this Agreement or
any EFT service under this Agreement at any time by notifying
us in writing and stopping your use of your Card and any access
code. You must return all Cards to the Credit Union. You also
agree to notify any participating merchants that authority to
make bill payment transfers has been revoked. We may also terminate
this Agreement at any time by notifying you orally or in writing.
If we terminate this Agreement, we may notify any participating
merchants making preauthorized debits or credits to any of your
accounts that this Agreement has been terminated and that we will
not accept any further preauthorized transaction instructions.
We may also program our computer not to accept your Card or access
code for any EFT service. Whether you or the Credit Union terminates
this Agreement, the termination shall not affect your obligations
under this Agreement for any EFTs made prior to termination.
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13. Governing
Law. This Agreement is governed by the Bylaws of the
Credit Union, federal laws and regulations, the laws and regulations
of the state of New York and local clearinghouse rules, as amended
from time to time. Any disputes regarding this Agreement shall
be subject to the jurisdiction of the court of the county in which
the Credit Union is located.
14. Enforcement. You are liable to us for
any loss, cost or expenses we incur resulting from your failure
to follow this Agreement. You authorize us to deduct any such
loss, costs or expenses from your account without prior notice
to you. If we bring a legal action to collect any amount due
under or to enforce this Agreement, we shall be entitled, subject
to applicable law, to payment of reasonable attorney's fees
and costs, including fees on any appeal, bankruptcy proceedings,
and any post-judgement collection actions.
Please click here
for a printable version of the application.
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